Terms of Service
These terms govern your use of Hua Env's laboratory filtration products and services. Please read carefully before placing any orders.
1
Acceptance of Terms
By accessing our website, placing orders, or using any services provided by Hua Env ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with any part of these terms, you may not use our services or purchase our products.
2
Product Information & Specifications
We strive to provide accurate product descriptions, specifications, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Our laboratory filtration products include:
- • Glass and quartz microfiber filters
- • PTFE membranes and laboratory films
- • Cellulose, glass, and quartz thimbles
- • Custom filtration solutions
All products are manufactured according to USP compliance standards and undergo rigorous quality testing per ASTM E 2187-09 specifications.
3
Orders, Pricing & Payment
All orders are subject to acceptance by Hua Env. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Minimum Orders
Custom filtration solutions may require minimum order quantities. Standard products available in smaller quantities.
Payment Terms
Payment terms vary by customer type and order volume. Net 30 terms available for qualified institutional buyers.
Prices are subject to change without notice. Currency fluctuations and raw material costs may affect final pricing for international orders.
4
Quality Assurance & Compliance
Hua Env maintains ISO 9001 certification and manufactures all products in cleanroom facilities with ±0.1mm precision. Every batch undergoes 100% factory inspection.
Certifications & Standards
We provide complete traceability documentation and certificates of analysis for all products upon request.
5
Shipping & Delivery
We ship globally to pharmaceutical companies, universities, and research institutions. Delivery times vary by location and product type.
Standard Products
Typically ship within 5-10 business days. Express shipping available for urgent orders.
Custom Solutions
Lead times vary from 2-8 weeks depending on specifications and quantity requirements.
Risk of loss passes to the buyer upon delivery to the carrier. We recommend purchasing shipping insurance for high-value orders.
6
Returns, Warranties & Limitations
We warrant our products to be free from defects in materials and workmanship under normal laboratory use conditions. Custom products are non-returnable unless defective.
Warranty Period
Standard products: 12 months from delivery date. Custom filtration solutions: 6 months from delivery date.
LIMITATION OF LIABILITY: Our liability shall not exceed the purchase price of the products. We are not liable for consequential, indirect, or special damages including but not limited to lost profits or experimental failures.
7
Intellectual Property & Confidentiality
All proprietary manufacturing processes, formulations, and technical specifications remain the intellectual property of Hua Env. Custom product designs developed collaboratively may be subject to separate IP agreements.
We maintain strict confidentiality regarding customer applications, specifications, and usage data in compliance with pharmaceutical and research industry standards.
8
Governing Law & Dispute Resolution
These terms are governed by the laws of the People's Republic of China. Any disputes arising from these terms or product purchases shall be resolved through arbitration in accordance with international commercial arbitration rules.
For international customers, we strive to resolve disputes through good faith negotiation and mediation before pursuing formal legal remedies.
9
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified terms.
For significant changes affecting existing orders or contracts, we will provide reasonable advance notice to affected customers.
Questions About These Terms?
Our customer service team is here to help clarify any questions about our Terms of Service.
Terms of Service
These terms govern your use of our laboratory filtration solutions and services.
1. Acceptance of Terms
By accessing or using Hua Env's products, services, or website, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services or use our products.
These Terms apply to all visitors, users, and customers who access or use our laboratory filtration materials, OEM/ODM services, and related offerings.
2. Product Information and Specifications
We strive to provide accurate product descriptions and specifications for all our laboratory filtration materials, including glass and quartz microfiber filters, PTFE membranes, cellulose thimbles, and laboratory films.
However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Product specifications may be subject to change without notice to improve quality or performance.
All products are manufactured according to ISO 9001 standards and comply with RoHS, REACH, CE, UL, and other applicable international standards where specified.
3. Orders and Pricing
All orders are subject to acceptance by Hua Env. We reserve the right to refuse or cancel any order for any reason at any time. Prices are subject to change without notice.
For OEM/ODM services and custom filtration solutions, pricing will be provided through formal quotations valid for the period specified in the quote.
Payment terms will be specified in individual purchase agreements or invoices. Late payments may be subject to additional charges as permitted by law.
4. Quality Assurance and Testing
All products undergo rigorous quality control testing including performance testing according to ASTM E 2187-09 and ISO 16889 standards where applicable.
We provide certificates of analysis and compliance documentation upon request. However, customers are responsible for determining the suitability of our products for their specific applications.
While we maintain strict quality standards with ±0.1mm precision manufacturing and 100% factory inspection, we recommend customers perform their own validation testing for critical applications.
5. Shipping and Delivery
Shipping terms and delivery dates are estimates only and are subject to product availability and shipping carrier performance. We are not responsible for delays caused by customs, weather, or other factors beyond our control.
Risk of loss and title to products pass to the buyer upon delivery to the shipping carrier. Customers are responsible for inspecting shipments upon receipt and reporting any damage or discrepancies within 48 hours.
International shipments may be subject to customs duties, taxes, and other charges imposed by destination countries, which are the responsibility of the customer.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Hua Env or its content suppliers and is protected by international copyright laws.
For OEM/ODM projects, intellectual property rights will be defined in separate agreements. Customers retain rights to their proprietary specifications and designs shared for custom manufacturing purposes.
You may not reproduce, distribute, or create derivative works from our proprietary content without express written permission.
7. Warranties and Disclaimers
We warrant that our products will conform to published specifications at the time of delivery. This warranty is limited to replacement of non-conforming products or refund of the purchase price.
EXCEPT AS EXPRESSLY STATED HEREIN, ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that our products will meet your specific requirements or that their operation will be uninterrupted or error-free.
8. Limitation of Liability
IN NO EVENT SHALL HUA ENV BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability for any claim arising out of or relating to these Terms or our products shall not exceed the amount paid by you for the specific product giving rise to the claim.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages, so the above limitations may not apply to you.
9. Compliance and Regulations
Customers are responsible for ensuring that their use of our products complies with all applicable laws, regulations, and industry standards in their jurisdiction.
For products used in regulated industries such as pharmaceuticals, environmental monitoring, and medical diagnostics, customers must perform their own validation and compliance verification.
We provide compliance documentation and certificates where available, but customers remain responsible for regulatory compliance in their specific applications and markets.
10. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our collection and use of personal information is governed by our Privacy Policy.
For OEM/ODM projects, we maintain strict confidentiality of customer proprietary information and technical specifications shared for manufacturing purposes.
We implement appropriate technical and organizational measures to protect personal data in accordance with applicable data protection laws.
11. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms.
Upon termination, your right to use our services will cease immediately. All provisions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms or our products shall be resolved through binding arbitration in accordance with the arbitration rules of the China International Economic and Trade Arbitration Commission (CIETAC).
The arbitration shall be conducted in English and Chinese, and the seat of arbitration shall be Beijing, China.
13. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
Your continued use of our services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, please stop using our services.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Questions About Our Terms?
Our legal team is here to help clarify any aspects of our Terms of Service.